Privacy Policy

Last Updated: September 3, 2026

Information Collection

We collect information you provide directly when requesting diagnostic services, including your name, email address, building location, and service preferences. This data enables project scheduling, service delivery, and client communication.

Use of Information

Collected information is used to:

• Schedule and coordinate building assessment services
• Communicate project timelines, deliverables, and findings
• Process service requests and maintain client records
• Improve service delivery based on client feedback patterns

Data Storage and Security

Client information is stored on secure servers with encryption protocols. Access is limited to personnel directly involved in service delivery and project coordination. We retain client data for seven years to maintain project archives and support potential follow-up assessments.

Information Sharing

We do not sell, rent, or share client information with third parties except when:

• Required by law or regulatory authority
• Necessary for service delivery (e.g., sharing building location with field technicians)
• Explicitly authorized by the client for specific purposes

Cookies and Tracking Technologies

This website uses cookies to maintain user preferences and analyze site traffic patterns. See our Cookie Policy for detailed information about cookie usage and management options.

Your Rights

You have the right to:

• Access personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your information (subject to record retention requirements)
• Withdraw consent for specific data processing activities

Third-Party Links

This website may contain links to external resources. We are not responsible for privacy practices of third-party websites. We recommend reviewing privacy policies of any external sites you visit.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices or regulatory requirements. Material changes will be communicated via email to active clients and posted prominently on this website.

Contact Information

For privacy-related inquiries or to exercise your data rights, contact us at [email protected].